Customer Testimonials
Fantastic service! Great to do business with. Five star rating! N n n n n
Fast accurate service. Courteous staff. Promised time for completion of service was met. Thank you.
This dealership is always prompt to deliver service on any occasion, including last minute emergencies.
Service writer was great and vehicle ready in time stated Service writer kept me updated on progress
They promise and over deliver love them! They told me my vehicle would be ready after 1 hour for device. It took only half hour. Great!
Honest, courteous and fast service. Excellent repair job. Took the extra time to ensure I understood all recommendations and explained details of costs would definitely use them again
Best car buying experience I have ever had… this was my 7th purchase. No pressure the sales person was pleasant and took time to listen to me and put me in the car I wanted!
Friendly, fast and thorough service with no hassle. I love the consistency of this dealership.
Efficient and knowledgeable service manager quickly addressed the work needed, preformed the maintenance while I waited and got me on my way.
The worked with us to find the best truck available at a good price. Thanks
Entire process was easy to deal with. Vehicle I saw advertised was available. Quick and easy financing.
Service advisor was great and kept me informed about my vehicle the whole time I was there. Thank you.
FANTASTIC EXPERIENCE! I had the pleasure of purchasing my dream car, a gorgeous,brand new Toyota 4Runner Premium at this dealership. We could not have been more impressed with our sales specialist -Ask for Grant Tyrol, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. This was the easiest dealership I have worked with, after several months of searching we FOUND THE perfect place -I was in and out in 2 hours, drove ...
So friendly and so fast. Would recommend to anyone. One of the best service experiences I've had.
I love this dealership coming here is always a good experience very knowledgeable people and friendly staff
Excellent service. Honest communication. Toyotas may be low in stock, but this team made it worth the wait! So thankful to each person I worked with. Sergio, Stephanie, & Derek - couldn’t be more happy with my purchase!
Great service and good people at service station. They care about making customers happy and want to return!
Kyle has been awesome the past two days! This was my first time coming to the Marietta location, and will be bringing both of our Toyotas here from now on. Everything was done within the time frame, and he kept me updated the entire time.
This dealership is different from the one I used before. In this place you get top notch service and great customers service delivery. Great place to get your vehicle serviced.
Kyle Jones does a good job and he was very cordial. He does good work.
Very pleased with service and Brian Kessler.Everybody is friendly and courteous,will be back for my next service.
John has great customer service. He is very helpful, and the service team was super fast!
Service was great! Brain took care of my vehicle and had me on my way.
Quick in take. Explained what would happen. They Did what they said they would do. Pick up was easy and simple
The sales staff were courteous and explained the purchasing process well. They were helpful and patient while allowing us to select a vehicle that met our needs and and affordability
They took very good care of my car and made sure the repairs were done right! So happy!
Very pleasant experience. Got in and out quickly and Brian was very helpful. Always good service.
I made an appointment for service and they were ready for me right on time. Kyle J. was great to work with and provided sound advice and and backed it up with the reasons behind it.
The staff was friendly and the service was fast. This dealership always takes great care of my vehicle. Lamarcus was excellent.
Mr. Jones is very friendly and he is awesome!! Awesome customer service!! He took care of my car really well. The waiting room is nice and clean. They have vending machines for snacks and drinks just in case you get hungry. But I'm very pleased with my experience here.
Kyle was an awesome advisor and made sure I was properly taken care of. Would definitely come again.
The service today was great and super quick! I I I was out in half an hour
Brian listened and made sure all of my concerns were addressed in a timely fashion, without an appointment. Thank you for great customer service!
Got my car fixed super quickly, Bo was very nice. A bit pricey on upkeep services.
Great experience from shopping through delivery. Nate Mussington did a great job going over vehicle options and helping me make a decision.
Alex as so courteous from the first day I dropped the car off. He called me the following day and took his time explaining in details what was wrong with my car.
Briana and Shirley - schedulers - are very personable and professional and Bo is exceptional service manager and I always request him!
I came to the service department due to the tire pressure light on my dashboard which meant a sensor needed to be replaced. My service advisor, Steve Hanna, was very courteous and thorough. He kept me informed about the status of my car repair and made me aware of other areas needing future attention. My only unpleasant time was the frigid waiting room area.
Great service! Extremely friendly, quick, and comprehensive. I have been here many times and have always left happy
Great service.Friendly and professional.Things went well.Pleasure doing business with you.Thank you
They have always treated me fairly. I hope to buy a new car from them this year.
So friendly and helpful, Danielle was the best rep ever. Our Corolla looks brand new
Service Rep was professional and courteous. He also was able to answere some of my concerns with my car ….My vehicle was taken promptly at the time of appointment and finished in a timely manner
No always does a great job for me when i bring my car to marietta Toyota
Like I have a personal service manager. He is the only one I use and has great trust in him.
Steve and Marietta Toyota always provide great customer service and honest feedback! I’ve never taken my car anywhere else!
Super fast, efficient, and always courteous! Never take my vehicle anywhere other than Marietta Toyota!
Excellent customer service from Marcus. He explained my invoice thoroughly. I will definitely be back.
Marcus was very knowledgeable and helpful! I was informed of what would happen and given an accurate time estimate. Thank you!
Brian is fantastic, I enjoy working with him. Your porter was not … greasy paper mat left in car along with number. Service sticker was on dash, not applied to wind shield.
Kyle was very attentive to my request and time I constraints. He worked hard to assure good service.
The staff in the service department are always friendly and professional , always a great experience with Marietta Toyota !
Brian Walton was super nice and got my car maintenance done in less than 1 hour!
Steve Hanna and his team are top shelf. Warm attentive greeting, down to business, updated my records, came personally to get me upon service completion, reviewed results. I’ll be back, especially since my RAV4 are s riding so nicely 😊😊
I didn’t have an appointment and they saw me Anyway. Steve was great and explained just what was done and addressed my concerns.
Even though my car is now out of warranty, I still take my car to Marietta Toyota because of the excellent service I get from Greg Magaha. Greg is fair, honest, and a straight shooter. He’s an asset to your team!
Friendly fast and quick service . Staff knowledgeable and informative . Would gladly recommend to anyone . Great
It was hard to schedule the appointment online for an oil change. It was two to three weeks out each time I tried.
Three days prior to my scheduled oil change, a check light came on about my engine. As soon as I checked in, I told Brian Kessler, and he immediately tried to work in an engine check for me AND explained why that light should. It be ignored. Since it would be much later in the day until that work could be done, he suggested a courtesy car. Wonderful idea! Then I had the opportunity to meet Michael in rentals. Two great people calmed my anxiety and made it a good Monday!
Staff was very attentive and friendly. The waiting room is clean and well maintained. I live closer to another dealership, but drive to Marietta Toyota for service because the experience is far superior to any others that I have encountered.
Friendly and courteous staff. Wait time was not too long. Waiting area is nice and provides drinks, etc.
I have been going to Marietta Toyota since June 2015 when I purchased my 1st new car. They still service my vehicles, including the newest model. Mr. Brian Kessler is the representative that helps me each time. He is awesome. He is funny, very inviting, and make you feel like you're apart of the Toyota family. He is very attentive, helpful, & gets the service completed within a good timeframe. He treats my family well when they bring my car to be serviced too. I recommend him to everyone. I drive from Hampton GA to come here specifically for their ...
I brought my car in on a Monday for major service work lots of work! I was expecting it to be out for several days but the car was 100%ready at the designated time the next day. He did great work has a great since of humor and is very generous. I would definitely recommend him and I will be back for work in the future
Greg MgGaha always takes care of us. He accommodates our requests and follows up like professional. He deserves a raise.
John in Service is super professional and great to work with. Always makes sure things are done correctly. Thanks as always! Will continue to use this dealership!
Harry Mccalla provided excellent customer service. Servicing appointment was quick and job was well done.
John Christmas was a blessing to my family and I. Couldn’t purchase this car if it wasn’t for his professionalism and hospitality.
Awesome service advisor who fully explained the needed repairs today, and told me what to budget for in the near future. My technician was very thorough and on point with his repair and even took the time to top off my fluids and test my battery !!! Will definitely come back and ask for them again !!! 5 star service !!
The dealership is always so nice and helpful. The scheduling process is easy and efficient.
One word: amazingness. I have the opportunity to meet Harry Mccalla. I was quite thrilled.
I always receive great service from knowledge, friendly service managers at Marietta Toyota. I have been bringing my 2018 4Runner for oil service since 2018.
Got a same day appointment and it didn’t take long. Everyone is very friendly and remember me as a returning customer. Only negative is my truck didn’t get the complimentary wash. This is the second time.
Being a true Toyota Brand Loyalist and fan owning 3 at the moment, I received a follow—up call within a couple of hours addressing my concern today. I do feel that all of my concerns will be addressed as discussed per my call with one of the Managers on duty. I look forward to hearing from this store soon. V/r Will
Always honest, work successfully to get you in and out quickly, and competitive pricing. Always courteous.
Great communication and fast service. Have been going here for a while and they always take care of my 4Runner!
Excellent service and less waiting time and explained what was needed and what was not available....
Marietta Toyota we’re extremely friendly from the minute we walked into the used sales department. Our rep wasn’t pushy, but listened to our needs and desires.
Approachable and professionally courteous staff. Prompt and will diagnose your car problem without putting pressure on you to fix now.
Nice and very helpful staff even when very busy. Appreciate shuttle service as well. Thank you!
There Service Section was wondering. The gentleman took great care of my service needs and was very kind.
Quick service- Bo was very polite and helpful! He gave a time estimate that was accurate and provided great service
The service department was very busy when I came in for my appointment so it took a few minutes to get checked in. The personnel was courteous & helpful. It took a little longer wait time than I expected but they took care of all that I asked as well as the usual service.. I have been very pleased overall with Marietta Toyota’s service department.
They were really nice and patient I would prefer anyone to go to them to get a Car they really helped me
I always take my car to Marietta Toyota for service. Today Steve assisted me and did a great job. He informed me of the repair needed and how long I would need to wait. I also had a battery recall and was informed my battery was ok. Service was done and I was in and out in 1 hour and 45 minutes. Great customer customer.
Very good friendly staff nice work guys and they solved everything and did it quick
Redoing this review because I found the business card and therefore the correct name of the service member taking care of me. Sorry Harry. Great service, efficient, reliable, and affordable as always.
Good serving with on time finish the job. Nice works with good service. Jon Thomas do it under 1 hour
Greg explained the major service (60,000 miles) well and handled everything. I've learned to trust his workmanship. BTW, this Rater is a pain for those of us who don't use Facebook.
Though you were busy when I dropped the car off, I was taken care of quickly and efficiently. The wait was a little longer than I anticipated, but all good. Thanks!
When I arrived the staff (Brian Kessler) treat and greeted so well and share all details related to the service. Service was fast. In short happy with the agent and the service of Toyota Marietta.
Great!!!! So glad my favorite service tech Steve is back. I love Reggie as well.
Did good job getting me in and out on time like the way they take care of car
Quick service. They did exactly what I asked for and no more. Perfect. Like that a lot. Appreciate the service.
Marietta Toyota Service Center is the place I choose to take my cars. Jon Thomas is a trustworthy, knowledgeable and friendly individual who has been servicing my cars for years. Just recently I got my brakes turned and was in and out ahead of schedule. Thank you Jon.
Easy to schedule appointments, fast, friendly, and knowledgeable service techs. Comfortable waiting area with convenient work stations.
I always get dependable service and the Staff is always there to answer questions. When service is required for my car I will go to Marietta Toyota every time.
Service at Marietta Toyota is consistently great, I love these guys! Always friendly, always on time.
Great service & communicated very well. Car was ready on time. Zack did a great job
Superb!! Our buying experience at Marietta Toyota's Used Car department was outstanding at every touch point!! Our salesman John Christmas was outstanding!! He's proffessional, personable and delivers what he promises. I highly recommend this dealership if you're in the market for a pre-owned Toyota vehicle!
Brought in my car for warranty visit. Oil change… tire rotation…. engine check up. Very easy and friendly service 👍 Ask for the car wash its free !!