Customer Testimonials
John Christmas was a blessing to my family and I. Couldn’t purchase this car if it wasn’t for his professionalism and hospitality.
Awesome service advisor who fully explained the needed repairs today, and told me what to budget for in the near future. My technician was very thorough and on point with his repair and even took the time to top off my fluids and test my battery !!! Will definitely come back and ask for them again !!! 5 star service !!
The dealership is always so nice and helpful. The scheduling process is easy and efficient.
One word: amazingness. I have the opportunity to meet Harry Mccalla. I was quite thrilled.
I always receive great service from knowledge, friendly service managers at Marietta Toyota. I have been bringing my 2018 4Runner for oil service since 2018.
Got a same day appointment and it didn’t take long. Everyone is very friendly and remember me as a returning customer. Only negative is my truck didn’t get the complimentary wash. This is the second time.
Being a true Toyota Brand Loyalist and fan owning 3 at the moment, I received a follow—up call within a couple of hours addressing my concern today. I do feel that all of my concerns will be addressed as discussed per my call with one of the Managers on duty. I look forward to hearing from this store soon. V/r Will
Always honest, work successfully to get you in and out quickly, and competitive pricing. Always courteous.
Great communication and fast service. Have been going here for a while and they always take care of my 4Runner!
Excellent service and less waiting time and explained what was needed and what was not available....
Marietta Toyota we’re extremely friendly from the minute we walked into the used sales department. Our rep wasn’t pushy, but listened to our needs and desires.
Approachable and professionally courteous staff. Prompt and will diagnose your car problem without putting pressure on you to fix now.
Nice and very helpful staff even when very busy. Appreciate shuttle service as well. Thank you!
There Service Section was wondering. The gentleman took great care of my service needs and was very kind.
Quick service- Bo was very polite and helpful! He gave a time estimate that was accurate and provided great service
The service department was very busy when I came in for my appointment so it took a few minutes to get checked in. The personnel was courteous & helpful. It took a little longer wait time than I expected but they took care of all that I asked as well as the usual service.. I have been very pleased overall with Marietta Toyota’s service department.
They were really nice and patient I would prefer anyone to go to them to get a Car they really helped me
I always take my car to Marietta Toyota for service. Today Steve assisted me and did a great job. He informed me of the repair needed and how long I would need to wait. I also had a battery recall and was informed my battery was ok. Service was done and I was in and out in 1 hour and 45 minutes. Great customer customer.
Very good friendly staff nice work guys and they solved everything and did it quick
Redoing this review because I found the business card and therefore the correct name of the service member taking care of me. Sorry Harry. Great service, efficient, reliable, and affordable as always.
Good serving with on time finish the job. Nice works with good service. Jon Thomas do it under 1 hour
Greg explained the major service (60,000 miles) well and handled everything. I've learned to trust his workmanship. BTW, this Rater is a pain for those of us who don't use Facebook.
Though you were busy when I dropped the car off, I was taken care of quickly and efficiently. The wait was a little longer than I anticipated, but all good. Thanks!
When I arrived the staff (Brian Kessler) treat and greeted so well and share all details related to the service. Service was fast. In short happy with the agent and the service of Toyota Marietta.
Great!!!! So glad my favorite service tech Steve is back. I love Reggie as well.
Did good job getting me in and out on time like the way they take care of car
Quick service. They did exactly what I asked for and no more. Perfect. Like that a lot. Appreciate the service.
Marietta Toyota Service Center is the place I choose to take my cars. Jon Thomas is a trustworthy, knowledgeable and friendly individual who has been servicing my cars for years. Just recently I got my brakes turned and was in and out ahead of schedule. Thank you Jon.
Easy to schedule appointments, fast, friendly, and knowledgeable service techs. Comfortable waiting area with convenient work stations.
I always get dependable service and the Staff is always there to answer questions. When service is required for my car I will go to Marietta Toyota every time.
Purchased my 2006 Avalon at Marietta Toyota, have been having it serviced there for the past 16 years. Today, I brought my car in for an oil change and tire rotation. I was greeted by a friendly service person. I felt I would get the work done on my car that I asked for. From experience, I always expect an up-sell. One service guy tried to tell me I needed new tires, I did not. Turns out, it was the wrong vehicle and persons paperwork (2014 Camry). After I told the young man, he was quite friendly, that it wasn’t my car, ...
This dealership has been the best experience ever. The staff is always friendly and great customer service.
The best ,amazing this service guys excellent professional and services some good any time. Congratulations everyone!!!
Service at Marietta Toyota is consistently great, I love these guys! Always friendly, always on time.
Great service & communicated very well. Car was ready on time. Zack did a great job
The service manager Jon was excellent. He is always so friendly and knowledgeable. Every time I’m at Marietta Toyota I ask for him. I highly recommend this service center for all your Toyota needs.
Salesperson and dealership were quite helpful and courteous. Stephanie was great, very knowledgeable, and a great asset to Marietta Toyota.
He was professional, kind, thorough, and pivoted the service to my needs. Gave me a great walk through and helped me understand the process. Kept me informed from start to finish. Process was seamless.
Good location, Brian is great, knows his stuff and gets you out when he says.
Great customer service and friendly staff! Repairs and maintenance is always done in a timely manner and performed professionally.
I’ve been a loyal customer for years and never had any majors issues. The one time there was an issue, it was corrected immediately and I was pleased with the outcome. I will continue to use their service department as their work has allowed my Avalon to reach 299K miles and counting!
Always great service, friendly staff. Work was completed in a timely manner and as promised.
Great service team. Quick work, always trust them with my car for any issues I run into, and general scheduled maintenance.
Brian in the service department was great, easy to work with and fast turn around time
Marietta Toyota was a friendly open establishment. We felt welcomed when we walked in side
I love Marietta Toyota! They take care of me and my car. Thanks guys. Keep up the good work!
Marietta Toyota Service Department is the best I have had in my 50 years of car ownership. Everyone of their staff is polite and professional. They never take advantage of you and that alone speaks volumes.
Great service department. Ask for Brian. Will use them again if I need any service done.
My service visit was great. The staff is accurate and courteous. My work was done in an hour or less and my car was treated with care
No non-sense dealership, we sat down worked out a deal and made a sale, no games, no pressure to purchase unneeded products or warranties. Pleasant purchase experience.
Always great customer service and prompt service.. I won’t use any other dealership. Thank you
The team at Marietta Toyota service are phenomenal very professional They do amazing work that's why I bring all of my vehicles for service to Marietta Toyota
I have tried several different Toyota service departments and Marietta Toyota is the best. They are the reason I bought my new 2021 from them.
I have been to two other Toyota dealerships. By all means Marietta Toyota keeps the win 🥇 for me and my family. The consistency, customer service and time of service and service is superb!!!! Although it would be nice if they offered more coupons. Overall I’m only servicing my car at Marietta Toyota!!!
Very prompt and explains everything! Even showed me parts that needed replacing. I would recommend Marietta Toyota!
Marietta Toyota has been superior whenever my vehicle is serviced. I have always been completely satisfied. Alex Patel was my Service Advisor and was very detailed in telling me what maintenance would be completed in accordance to the milage of my vehicle. Thank you so much for the care you show my vehicle and me as a customer. As always, I will return.
A misunderstanding from my previous visit was resolved. Service continues to be superb. New best tires are excellent.
Excellent, people are polite ontime, excellent work , communication with coustemers, they are very i formitve
Very good service , Brian was very professional and fast service he was able to get me set up in like 30 minutes i recommended him .
They did the prechecking of part availability and the car was fixed in a timely manner correctly within the insurances budget. No surprises!
Quick, professional and respectful,I always enjoy having my car serviced at this location, satisfied.
The best customer service is at the Marietta location. They are attentive to your needs and get you out fast!
Bo was amazing! I got in 15 minutes late to my appointment and he took me in immediately. He was efficient in assessing the problem and fixed it within the hour. I was super impressed by his diligence. He was also extremely personable. I highly recommend Bo for his excellence!
Fast, very detailed & reliable service. Customer service is awesome. Friendly customer service. Explained everything to me.
I work with Brian in the service department every time- he’s the best. Highly recommend!
Helped us with tires after a nail found it’s way into sidewall. Prompt, professional especially Jon Tomas in service.
Got car in and out in reasonable time. Explained service, was courteous and knowledgeable about car.
I regularly take my car to Marrietta Toyota for service. The check in and checkout processes are easy and efficient. I never have to wait very long. My last visit was handled by Brian, and he is very friendly with a good sense of humor.
Close to home. Clean environment. Friendly and helpful staff. Preferred location to service my car.
Courteous and timely service also advise me on my options before I scheduled service. I would recommend them to my friends
Courteous staff, professional and knowledgeable. Zack H was awesome during my last visit. Ask for him. I’m sure there are other good advisors too.
Awesome customer service everytime and this is my third Toyota purchased from this dealer. I am a health care worker and one of the service guys said to me, “Thank you for your service……,who does that???……Marietta Toyota Service…..
Great customer service skills. Service received at your schedule time and always feel welcome whenever you stop by their service station.
I needed a set of tires and they worked me in. I trust them and rely on their service.
Always fast and great staff . Never disappointed when stopping by. I recommend to all my friends and family
I have used this dealership for more than 5 years with no complaints until yesterday. I went for an oil change, heading home I noticed my engine maintenance light was still flashing and the sticker for next service was left on my dashboard. I now have doubts if they really did anything ro my car.
Great customer service! Zach was awesome. Friendly, polite and detailed on what my car needed to be done. Highly recommend this dealership for service and Zach.
Everything was quick and efficient! They explained in detail everything I needed done to my car regardless if I wanted it done that day or another to keep me in the loop! Everyone was also very kind! Definitely recommend
Great service, in time, kind and professional people I missed my scheduled time by morning, but in the afternoon they did the 10k service
Jon Thomas and the service team are top notch they (Marietta Toyota) will take great care of you and your vehicle
Marietta Toyota always takes great care of me, this time was a particularly great experience. Jordan was very helpful and attentive in getting my recalls and service performed.
Excellent customer service and excellent quality mechanical work. People are friendly and it’s always a pleasure to deal with them
The service is great. Quick and easy! They did my 120k mile service and let me use a rental for free. Everyone was friendly and helpful.
Great customer service from Brian, my service advisor. Good job Brian! Thank you. I appreciate it.
The salesman Matthew was very personable and truly went above and beyond to help me get the vehicle I wanted. I love my new 2022 Toyota Corolla hybrid thanks everyone.
Customer friendly and knowledge of the the business, they made easy and simple. Smooth transaction. I left fulfilled
They did a great job as usual--explained things and told me about the condition of my brakes.
Excellent Service. Mr. Chestnut was great to me.keep up the great customer service provided.
Purchased my 4Runner there & they gave us a good price. Today I was at the service bay. They called about a recall plus offered a rental. It took them only 4 hours. Easy check in & check out.
Very good service and maintenance. good advisers and good customer service. They answer all your questions I recommend Marietta Toyota.
Amazing dealership with top rate employees! I am 70 years old and this was my vest car buying experience. That would include my first brand new car, a 1970 Datsun 240Z
Bought our 2022 Toyota Highlander here. Good experience with the sales person. Easy purchase. Satisfied.
Brian is Always Great with Service Solutions, and ensuring I am in and out. Thank you Brian!
Superb!! Our buying experience at Marietta Toyota's Used Car department was outstanding at every touch point!! Our salesman John Christmas was outstanding!! He's proffessional, personable and delivers what he promises. I highly recommend this dealership if you're in the market for a pre-owned Toyota vehicle!
Brought in my car for warranty visit. Oil change… tire rotation…. engine check up. Very easy and friendly service 👍 Ask for the car wash its free !!
A well ran dealership for sure. I came in for my 15,000 mile service. I was in and out in under 30 minutes! Friendly staff as well.
Great work by everyone all around. Super trustworthy and would recommend to my friends and family. Dylan was great to work with as was Mitch Davis who handled the paperwork.
Service delivery was at a consistently high level with the 4 levels of the Marietta Toyota staff interaction. Genuine interest in making the purchasing experience effective and hassle free. Questions were answered fully and without hesitation, always in a professional and helpful manner. Joshua , showed himself to be diligent in sales as well as enthusiastic and affable, ably supported by other team players of Terry, Leena and manager Shawn. This all made for a smooth, transparent and understandable journey in the purchase process and afterwards on the highway. O & C Powder Springs, GA
My service experience was very good. The team is very personable. They greeted me when I pulled in and pulled up my appointment to review with me. It took a little longer than it should have, 1.5 hours instead of the 1 hour I was told. My biggest complaint is that they don’t offer my complimentary car wash on Saturdays. I paid for those when I bought the car and now they make me pay for them again by having to take time off work in order to get the car wash I have already paid for. It really irritates me ...
Service is easy here! Well done and quick in and out without wasting my time! Definitely my go to! Service writer Brad was very helpful and knowledgeable.